Our Care of Your Privacy

Your trust is valuable, and we treat it accordingly.
We respect your privacy and handle your personal data with discretion, clarity, and care.
To us, privacy is not just policy, it's principle and practice.

Privacy Policy

Effective Date: July 2025 At Paperclip, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard the information you provide when interacting with our website, become a member, join our journeys, or engage with our services, digital offerings, and products.

1. Information We Collect We collect and process the following types of information:

  • Personal Information: When you become a member, make a purchase, or register for a journey or event, we collect your name, email address, billing and shipping address, phone number, payment information, and any preferences you choose to share with us.
  • Membership & Profile Data: We may collect additional details such as your birth year, lifestyle preferences, accessibility needs, and participation history.
  • Travel Documents: For certain journeys that include flight segments, we may collect passport details, dietary requirements, emergency contacts, or other information needed for travel arrangements.
  • Digital Usage Data: We automatically collect anonymized data about how you use our website and digital tools, such as browser type, pages visited, and general location (via IP address).
  • Payment Information: All payments are securely processed through Stripe. We do not store or access your credit card details.
  • Communication Data: Messages or inquiries submitted through our contact form.

2. How We Use Your Information We use the information we collect for the following purposes:

  • To process your membership, purchases, and bookings
  • To customize your experience and personalize our offerings
  • To communicate with you about your account, orders, or upcoming events
  • To improve our website, services, and member experience
  • To send relevant updates, newsletters, and occasional invitations (you may opt out anytime)
  • To fulfill legal, regulatory, and security requirements

3. Sharing Your Information We do not sell, rent, or trade your personal information. Your data may be shared only with:

  • Trusted partners and service providers who help us operate Paperclip (e.g., payment processors, logistics providers, shipping couriers)
  • Vendors and guides associated with journeys or events you have joined
  • Authorities if required to comply with applicable laws or protect our rights

4. Data Security We take your privacy seriously and implement appropriate technical and organizational security measures to safeguard your information, including SSL encryption and secure third-party payment platforms. However, no system is completely immune to risk, and we cannot guarantee absolute security.

5. Your Rights Depending on your location, you may have rights under data protection laws, including:

  • The right to access, update, or delete your personal information
  • The right to object to or restrict how your data is used
  • The right to withdraw consent where applicable
  • The right to request data portability
  • The right to lodge a complaint with your local data authority

To exercise any of these rights, please contact us here.

6. Data Retention We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, tax, accounting, or reporting obligations.

7. Cookies & Tracking We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. By using our website, you consent to our use of cookies. You can adjust cookie settings in your browser preferences.

8. Third-Party Links Our website may contain links to third-party platforms or services. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact For questions about this Privacy Policy or your personal data, please contact us here.